My Fun Internet Adventure
Well, I had planned on posting first thing Monday morning to get things off to a great start, but unfortunately True had a different idea. After they came last Friday to get our internet set up everything seemed to be working great. Unfortunately, we went out for groceries Sunday morning and when we returned…no internet! So, after a call to True they said they would look into it and get back to us. To their credit they did get back to us within 15 minutes, but it was to say that they would be sending a technician Monday around noon.
So, no internet Sunday afternoon until sometime Monday. I was a bit stressed, but not nearly as stressed as I would have been a year ago when we had just arrived. I have become much more laid back and just gave it a mai bpen rai and spent the night playing with my daughter.
Imagine my surprise Monday morning around 11:30 when my wife called and said “Check the internet”. It was back on and without the need for a technician coming to check things out. Strange at best, since it seems as if the issue was on True’s end. Makes me wonder why they couldn’t resolve it yesterday when the problem occurred, but overall I am just happy to have the internet back.
I guess overall I shouldn’t be surprised at this little glitch, since we had a similar glitch in dealing with True Visions. On Sunday the 17th we went contacted them to have our account transferred to our new place as of the 23rd. Several times we confirmed that the account would not be transferred until the 23rd. Sure enough, when we came home on the 17th our cable service had already been turned off. Quick call to True and they informed us that our service had already been transferred and they would be sending someone the next day to install the new cable box. Not what we had planned, but on the upside, they upgraded us to HD for no extra charge, I think that speaks volumes about the trend in better customer service that appears to be coming to Thailand (well to Bangkok at least).
Consider this a pre-post post and expect to hear more tonight, once I get my notes together. I am planning on reposting a series of articles on the costs of moving to Bangkok and setting up here, including our full budget here for the past year. I am hoping it might be helpful to others out there thinking of moving to Thailand, though you will have to read it with your own circumstances in mind. As many people state when asked about the cost of living in Thailand “How long is a piece of string”? Of course that’s true anywhere, but I hope you get some use out of seeing what our family of 3 spends living a moderate lifestyle in The Big Mango. Talk to you all later tonight!
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